Before I left Indonesia to pursue my tertiary education in the United Kingdom back in 2014, I recall there was little buzz around ICT and the infrastructure supporting it was notably poor, startups and mobile apps weren't really a thing either and there wasn't any ride-hailing or e-commerce solutions available (commercially at least). During my time abroad, I relish at the seamless integration of technology into my daily life. The likes of Uber, Ocado, Deliveroo, and Amazon have drastically changed my lifestyle. Everything was so convenient, I would never be able to enjoy this in Indonesia, certainly, so I thought.
“At Zalora, your purpose is not just to collect your paycheck at the end of every month. Maybe that’s what your parents wanted you to do because that’s what they did,” begins Paulo Campos, CEO and co-founder of Zalora Philippines. “As for me, I’ve always blazed my own trail. Here, we have a sort of trinity wherein happy employees plus happy customers equals happy company. It’s the sense of community that makes our employees like working here. This is what makes us successful.”